MyHealthToolkit® allows you to review your eligibility for services, your claims and pretreatment cost estimates. For concerns about health and dental claims, contact BlueCross at 803.736.1576 or 800.868.2520.
Contact info for Medical Claims: State Group Processing Center P.O. Box 100605 Columbia, SC 29260-0605 Health Customer Service: (803) 736-1576 or Toll-free: (800) 868-2520 Hours: 8 a.m.- 6 p.m. ET Monday through Friday
Mail Address for Dental Claims:
BlueCross BlueShield of South Carolina
State Dental Processing Center
P.O. Box 100300
Columbia, SC 29202-3300
Dental Customer Service: (803) 264-3702 or Toll-free (888) 214-6230
Hours: 8 a.m. – 6 p.m. ET Monday through Friday
Express Scripts’ website and its mobile app allow you to manage your prescriptions and learn about coverage issues and medication costs. For prescription drug claims, contact Express Scripts at 855.612.3128.
EyeMed’s website gives you access to claims information, discount offers, and in-network providers as well as the ability to determine when you will next be eligible for specific vision services.
For State Vision Plan claims, contact EyeMed at 877.735.9314.